General FAQ

What is Amplify Austin Day?

Amplify Austin Day is our city’s annual day of giving. The 24-hour period provides an easy and fun way for our entire community to give together while helping local nonprofits. Together we raised $10.3M for 700 Central Texas nonprofits on Amplify Austin Day in 2018. Over the past six years, Amplify Austin has raised $45M for hundreds of local organizations.


What is AmplifyATX.org?

AmplifyATX.org is an easy-to-use website that connects local donors with giving all year long and where Amplify Austin Day takes place!

Anyone can make a donation, set up monthly donations, or fundraise for a favorite cause at any time – whether it’s for a special event or a specific project. The site is the leading resource for companies, newcomers, and families when they are looking to connect to giving in Austin.

AmplifyATX.org and Amplify Austin Day are programs of I Live Here I Give Here, an Austin based nonprofit.


Who is I Live Here I Give Here?

I Live Here I Give Here created this initiative in 2013. I Live Here I Give Here is a nonprofit organization on a mission to make Austin the most generous community in the nation. We believe that we can build a more united, more prosperous Austin for all when we give together as a community.

Learn more about our organization here.


Why give on Amplify Austin Day?

Of course, we encourage year-round giving, but we make a special appeal on Amplify Austin Day. This is the day to celebrate and support nonprofits in Austin that make this a better place for everyone to live. PLUS, your gift made on Amplify Austin Day will be matched by our generous sponsors. Your gift may also help your favorite nonprofit win a prize! In 2018, I Live Here I Give Here raised over $1.53 million in matching funds, prizes and incentives for the nonprofit organizations participating in Amplify Austin Day.


When is Amplify Austin Day?

Amplify Austin Day 2019 will be February 28 - March 1, 2019.


What are the organizations on AmplifyATX.org?

Nearly 700 nonprofit organizations serving Austin and the greater Austin area are represented on AmplifyATX.org. Each organization must comply with the following requirements to qualify for participation: provide proof of 501c3 status; supply proof of active Franchise Tax Account status with the Texas Comptroller; have filed and provided most recent IRS 990 form or e-Postcard as required by law. As always, we encourage you to do your own due diligence as you consider your charitable giving.


What prizes and matching dollars are nonprofits eligible to win on Amplify Austin Day?

On Amplify Austin Day, every organization receives matching dollars provided by our generous sponsors. Nonprofits also have the opportunity to win grand prizes and hourly prizes. The more donations that a nonprofit organization receives on Amplify Austin Day, the more extra funds the nonprofit organization is awarded, providing extra operational funding to underwrite their community programming. Donors have the power to help their causes secure those extra funds! Review all incentives and prizes available here.


Is there a minimum donation amount?

The suggested minimum donation on Amplify Austin Day is $25. However, our new platform is designed to allow gifts of $5 and above. We strongly recommend keeping your donation at $25 and above. This will not only maximize your impact, but it will also help your favorite nonprofit provide much-needed services to our community!


Can I give to more than one organization?

Yes! You can load up a cart of different nonprofits you want to give to. When you’re ready, you can make one payment. Only the registered Central Texas nonprofits may receive gifts through AmplifyATX.org


Can I make a donation using my phone?

Yes! Our technology provider has a ‘mobile optimized platform” that will make it easy to make a gift on AmplifyATX.org using your smartphone.


Can I make a monthly or quarterly donation?

Yes! The recurring donation feature allows donors to make automated, online donations to a nonprofit on a regular schedule. You can set this up during your payment process. We also offer an option of scheduling your Amplify Austin Day donation ahead of time starting in mid-January! Only donations scheduled for Amplify Austin Day will be matched by the Stretch Fund and count toward Amplify Austin Day prizes.


Is my donation safe and secure?

Yes! GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure You can learn about Stripe’s security precautions and more about PCI compliance.


Is my donation 100% tax deductible?

Yes!


How will I get a tax receipt for my donations?

You will receive an immediate thank you and tax receipt for 100% of your donation(s), which you should print out for your records. By selecting a specific nonprofit to receive your donation, your donation is restricted for that organization and will not be given to any other nonprofit. Your donation will be in the hands of your nonprofits within 2-3 business days.


Is there a service charge on Amplify Austin Day?

I Live Here I Give Here works hard to ensure that AmplifyATX.Org is a cost-effective and successful fundraising platform.

Transactions scheduled for and made on Amplify Austin Day incur a platform fee and credit card processing fee. The final effective fee on Amplify Austin Day is based on how many donors choose to underwrite the fees and the overall contributions to the general incentive fund. The final effective fee for Amplify Austin Day 2018 was approximately 3%, including the platform and credit card processing fees.

This small fee subsidizes I Live Here I Give Here’s cost of AmplifyATX.org including nonprofit trainings, customer support, staff administration, financial services, insurance, online infrastructure, marketing, and PR. The platform fee will be no more than 6%. I Live Here I Give Here is a 501c3 nonprofit organization.

Donors have the opportunity to underwrite all fees (platform and credit card processing) year-round, and the option to contribute to a general incentive fund on Amplify Austin Day that is distributed pro-rata to all organizations.

Beginning January 1, 2019, transactions made on AmplifyATX.org outside of Amplify Austin Audit Day incur a platform fee of 6%.


How is the final effective platform fee calculated on Amplify Austin Day?

The final effective platform fee depends on total donations raised on Amplify Day and the total raised in the general incentive fund. The entire fund is distributed on a pro-rata basis to all nonprofits, helping to mitigate the platform fee. The final effective total fee (including platform fee AND additional credit card processing fees) for Amplify Austin Day 2018 was approximately 3%.


What are credit card processing fees?

Credit card processing fees are incurred any time a donation or transaction using a credit card takes place. These processing fees are paid directly to credit card companies through our credit card processor Stripe.


How will I be recognized as a donor?

You will receive an immediate thank you and tax receipt for 100% of your donation(s). Your chosen nonprofits will thank you as well. You can choose to make an anonymous donation if you prefer. Anonymous donors will receive a tax receipt, but will not receive a thank you from the nonprofit organizations they contributed to.


Can I get a refund?

We unfortunately are not able to refund donations. Please contact us at customersuccess@givegab.com


Can I become a fundraiser for my favorite nonprofit?

Of course! We’re excited to offer you that opportunity. Individuals and businesses can be fundraisers. You pick your own fundraising goal for a chosen nonprofit and accept donations on your fundraising page on AmplifyATX.org. All fundraisers must register and complete an online fundraising page. You can get started on our GET INVOLVED page.


Can I add a donate button on Facebook for my Amplify Austin Day Fundraiser?

While we recommend promoting your AmplifyATX fundraiser across your social channels, we do not recommend “adding a donate button” or “creating a fundraiser” with Facebook for Amplify Austin Day. Using the ‘donate’ button through Facebook does NOT link to your fundraiser page on AmplifyATX.org and does not count towards your chosen nonprofit’s Amplify total or Amplify goals. We cannot track donations made through Facebook and they do not count towards the Amplify Austin Day campaign for prizes, incentives and matches.


Does approval to participate in Amplify Austin Day mean that I Live Here I Give Here endorses each participating nonprofit’s mission and programs?

Amplify Austin Day and I Live Here I Give Here are proud to support tens of thousands of donors as they come together on one day to give to their favorite nonprofits or to new causes near to their heart. We encourage you to find organizations that align with your passions and values. While I Live Here I Give Here does verify the charitable status of every nonprofit that participates in Amplify Austin Day, ILHIGH does not screen or select organizations on the basis of their charitable purposes or their missions. Eligibility is based on providing services in our area and an organization’s current status as a recognized Section 501(c)(3) tax-exempt public charity. Therefore, approval of an organization’s participation does not constitute an endorsement of the organization or its mission by I Live Here I Give here or any of our partners.

Each nonprofit page provides the organization’s mission, not detailed information on all of its programs. For your additional research, each nonprofit’s page also includes a link to their website to provide you with more detailed information on the organization’s mission and use of its funds.


Can my business become a business fundraiser?

Of course! Companies can support Amplify Austin Day by encouraging their employees to give generously to the causes they care about. Your colleagues will identify themselves when they make their donation. These companies compete on Amplify Austin Day for the title of most generous business in Austin! More Information on Business Fundraisers coming soon!

My company is listed as a business fundraiser. What does that mean?

Your company is encouraging you to give local on Amplify Austin Day and competing to win the title of most generous business in Austin! Many of our business fundraisers also have special matches for Amplify Austin Day so be sure to select them as an employer when you check out. Here is a link to check to see if your company has set aside specific matching funds for Amplify Austin Day.


My company is not a business fundraiser, but has a matching program. How do I make sure my donation is matched?

If your employer is not a business fundraiser and has a matching program, please ask your employer to send the matching funds directly to the appropriate nonprofit(s) and not to I Live Here I Give Here. You will receive a donation receipt via email with all of the information you need to get your donation matched.


How can I share the news about Amplify Austin Day?

Follow I Live Here I Give Here on Twitter, like us on Facebook, and on Instagram.

Make sure you share, comment, like our posts, and hashtag #ILiveHereIGiveHere and #AmplifyATX to help us get the word out about I Live Here I Give Here’s Amplify Austin Day!


Who do I contact if I have more questions?

For technical support on AmplifyATX.org please use the blue chat bubble on the bottom right hand corner of your screen or email customersuccess@givegab.org. Someone from the GiveGab Customer Success Team will be there to answer questions weekdays from 8am-4pm CST.